We Fix We Build Kent Ltd
Plumbing & Heatingin Sidcup, Kent
Get the leak, cold room or unreliable hot water properly assessed, with one clear route from diagnosis to repair.
Free, no-obligation quotes · 1-year guarantee on general works
20 years
Building experience
17 years
Plumbing & heating experience
Workmanship cover
1 year on general works
24/7 emergencies
Typically 2 hours · maximum 4 hours
The right scope
Plumbing and Heating for your home
Plumbing and heating problems often show themselves as everyday inconveniences: a tap that keeps dripping, a radiator that stays cold or hot water that is no longer dependable. The symptom does not always identify the cause. An assessment of the fitting and the connected system helps distinguish a local repair from a wider problem.
This service is for homeowners dealing with faults, planning replacement fittings or changing rooms where pipework needs to move. A kitchen or bathroom alteration can affect supplies, waste routes and heating controls. Coordinating those decisions with the building work avoids treating the plumbing as an afterthought once the layout has been fixed.
George has 17 years of plumbing and heating experience, including eight years running his own business. At We Fix We Build Kent Ltd, plumbing and building are in-house trades. Where gas work is required it is subcontracted; we do not present a Gas Safe registration number or badge while the updated number remains unconfirmed.
Avoid the wrong repair
What needs attention before work starts
A persistent leak can affect cupboards, flooring and surfaces beyond the point where water first appears. Repeatedly drying the area without finding the source allows further damage. If water is spreading, safe isolation and prompt advice are more useful than trying to conceal the evidence.
Repeated pressure loss or unreliable heating deserves diagnosis rather than repeated resetting. Replacing a component solely because it is easy to reach can leave the original fault unresolved. Describe the pattern, when it began and any recent changes so the assessment starts with useful information.
Our process
From first conversation to completion
Step 1
Discuss the problem and visit
Start by telling us what you need from plumbing and heating, where the property is and what has prompted the enquiry. Describe the symptoms or the changes you want, rather than feeling you need to diagnose the job yourself. Photos and existing plans can support the conversation, but a visit helps put the work in context. We look at access, the visible condition and the surrounding areas that may be affected. If additional specialist assessment or design is needed, that should be identified before the construction scope is settled.
Step 2
Define the scope and free quote
We discuss the proposed work, the intended result and the choices that affect the quote. For plumbing and heating, that includes the fault, pipework access, system layout, parts availability and whether the problem affects one fitting or the wider heating system. The quote is free and carries no obligation. Ask which materials, preparation, installation and making-good tasks are included so you can compare like for like. If a product or further information is still undecided, clarify it before committing. There is no fixed price list on this page because your property's requirements need to be assessed rather than guessed.
Step 3
Agree dates and the trade sequence
A small deposit secures your dates, and larger projects use stage payments as the work progresses. We discuss the sequence around the agreed scope, access and other trades. Building and plumbing are managed within one company; electrical work is coordinated through our dedicated partner. Where gas work is required, it is subcontracted. Tell us if you live in the property, need a particular route kept clear or have limited delivery space so the practical arrangements can be considered before work starts.
Step 4
Carry out the agreed work and check it
The work follows the agreed plumbing and heating scope and the information available for your property. If something unexpected is uncovered, discuss its effect on the plan before assuming it belongs in the original price. Checks depend on the task: an installation, repair and structural change do not have identical verification requirements. The relevant trade considers the operation, connections or completed work within its scope. Where a product has instructions or the project requires particular documentation, those should be discussed as part of the handover.
Step 5
Walk through the result and guarantee
At completion, we walk through the finished job with you and make sure you are happy with the agreed result. Use this conversation to raise questions about operation, care and any follow-up work. General works carry a 1-year workmanship guarantee. We discuss the agreed scope and distinguish workmanship cover from any separate product terms. Keep the agreed scope and any supplied product information so the distinction between the work and manufacturer terms stays clear. If an emergency visit only makes a situation safe, the permanent repair or making good should be discussed separately rather than treated as already completed.
A more considered job
Practical benefits, not vague promises
A scope you can make a decision on
A free quote for plumbing and heating lets you understand the proposed work before committing. Defining the fault, pipework access, system layout, parts availability and whether the problem affects one fitting or the wider heating system helps distinguish essential work from optional choices and avoids comparing prices that cover different tasks.
Fewer disconnected trade decisions
Building and plumbing sit within the same company, with electrical work coordinated through a longstanding partner. Where the job crosses those trades, the sequence can be discussed together instead of leaving the homeowner to resolve incompatible plans after work has begun.
Attention to what sits behind the finish
The visible result is only part of plumbing and heating. Existing condition, access and the relationship with adjoining work influence reliability. An assessment helps identify those questions early, rather than treating a new surface or fitting as proof that every underlying issue has been resolved.
Clearer care and next steps
Knowing what was done, what needs maintaining and which guarantee applies makes the completed work easier to look after. We distinguish installation workmanship from product terms and avoid a blanket promise that every material or component will perform identically for a fixed number of years.
Service details
Planning your plumbing and heating work
Leaks, supplies and waste connections
Supply and waste problems need different checks. A supply leak may be continuous, while a waste leak may only appear when a basin, shower or appliance is used. Tell us when the water appears and which fittings are involved. Access, isolation points and the condition of adjoining connections help establish an appropriate repair scope.
Radiators, controls and hot water
A cold room may involve the radiator, its valves, the controls or the way the system is distributing heat. Hot-water faults also vary between installations. We discuss the system you have and the behaviour you are seeing before recommending work. New controls or emitters should suit the existing installation and the needs of the rooms they serve.
Plumbing within a renovation
Relocating a sink, bathroom or radiator affects more than the visible fitting. Pipe routes, waste falls, access for maintenance and the timing of first-fix work matter. Our building and plumbing team can discuss these together, making it easier to decide whether a proposed layout is practical before ordering the final fixtures.
Your questions
Plumbing and Heating FAQs
How much does plumbing and heating cost in Sidcup?
The cost depends on the fault, pipework access, system layout, parts availability and whether the problem affects one fitting or the wider heating system. We do not give an invented starting price because that could exclude work your property actually needs. A free, no-obligation quote is the appropriate next step. Describe the problem or proposed change and any products you have already chosen so we can discuss a defined scope. Comparing the included work, rather than only the total figure, helps you make a more informed decision.
How long will the plumbing and heating work take?
The timetable depends on the agreed scope, access, existing condition and any product or specialist requirements. We discuss dates and the sequence after assessing the job rather than promise a standard duration for every property. Tell us about any deadline and whether the home will remain occupied. Emergency attendance is a separate matter: we typically attend within 2 hours, never more than 4, but attendance does not guarantee that every repair is completed within that period.
What should I prepare before requesting a quote?
Tell us the property location, what you want to change or repair and when you first noticed the issue. Relevant photos, product details and existing drawings can help, but do not dismantle anything or enter an unsafe area to obtain them. For plumbing and heating, it is especially useful to explain the intended outcome and what needs to remain usable while work takes place. We can then discuss the visit and any additional information needed to define the scope.
What guarantee applies to this service?
General works carry a 1-year workmanship guarantee. We discuss the agreed scope and distinguish workmanship cover from any separate product terms. A guarantee is not a substitute for following the care requirements of the installed materials or equipment. Product warranties vary and must be checked against the actual supplied product; we do not invent their duration. Ask about the relevant scope when the quote is discussed, particularly where a project combines general building work with a new roof or replacement doors and windows.
How long should the completed plumbing and heating last?
Pipework, controls, radiators and boilers have different service lives. Water quality, maintenance and the condition of the existing system matter, so we discuss the affected parts rather than promise a fixed lifespan for the whole installation. During the quote and handover, ask about the particular materials, expected care and signs that deserve attention. Keeping maintenance access available and responding promptly to faults can help protect adjoining work. We avoid a blanket lifetime promise because a repair, replacement product and wider building alteration have different conditions and responsibilities.
Are emergency visits available outside normal hours?
Yes. We are open 24 hours a day, seven days a week, with typical emergency attendance within 2 hours and no more than 4. Call to describe the urgent situation rather than assume every planned building task is an emergency repair. If there is immediate danger, suspected gas escape or another serious hazard, contact the appropriate emergency service first. Any immediate make-safe work and subsequent permanent repair should be distinguished clearly.
Do you cover Sidcup and the surrounding areas?
We are based in Sidcup and cover Bexleyheath, Welling, Kidbrooke, Chislehurst, Petts Wood, Orpington, Dartford, Gravesend, Eltham, Bexley, Bromley, Crayford, Erith, Swanley. Tell us the property location when you enquire so the work can be discussed in context. The same first step applies locally: explain what you need, arrange the assessment and receive a free quote for the agreed scope. We do not invent area-specific travel charges or arrival estimates for planned work.
Who handles other trades and how are payments arranged?
Building and plumbing are in-house trades. George has 17 years of plumbing and heating experience and Jake has 20 years of building experience. Electrical work is carried out through a dedicated partner company we have worked with for over 10 years; gas work is subcontracted. A small deposit secures dates and larger projects are paid in stages. Discuss the actual stages and trade scope with the quote rather than assume a standard percentage or payment schedule.
Take the next step towards the result your home needs
Tell us what you need in Sidcup or the surrounding areas. We will discuss the work and your free, no-obligation quote.
General works carry a 1-year workmanship guarantee. We discuss the agreed scope and distinguish workmanship cover from any separate product terms.